Why develop a payment strategy?
The processing of payments in the airline business is no longer a commodity issue, it is strategic. Tactical decisions do not stand the test of time and decisions with respect to payment processing need to be long term.
Issues such as multiple channels, ancillary revenue, dynamic packaging, global & local payment methods, charge cards, travel agents, on board sales, revenue reporting, internet wallets and purses, compliance, low cost, reliability etc all need to be taken into account.
So give each a little consideration and time so you can determine the interdependencies that exist between the different elements.
We at Realex Payments believe that this is the first step in developing a Holistic Airline Payments Strategy, a process that will emphasise the importance of the whole approach and the interdependencies between each of the elements.
